About your stay at Boutique Hotel Sonrisa

Sonrisa’s Location

The Boutique Hotel Sonrisa is located a mere five-minute’s drive from Bonaire International Airport (see the map below). Its location provides an easy walking distance to the center of Kralendijk, restaurants, or shopping.  Nearby beaches are just a few blocks away from the resort.

Sonrisa’s Available Lodging and Property Amenities

The complex offers eight comfortable Junior Suites and two Master Suites (all non-smoking), a swimming pool, lounge deck, and a dining area under a large, palm-frond roof.  Here, a Weber gas BBQ grill and a microwave are available for the convenience of our guests.

All rooms have premium mattresses and screened windows and doors for those guests who prefer to enjoy the island’s gentle trade winds.

Local phone calls are free of charge to assist you with making restaurant or activity bookings.

Maid service is offered Monday through Saturday.

Conveniences for Watersports Enthusiasts

Guests also have the use of a storage locker and a fresh-water rinse tub, which are especially convenient for divers or snorkelers who wish to rinse their gear. The storage locker can safely store wet clothing and dive and snorkel equipment.

Additional information to make your Bonaire holiday comfortable

Bonaire Airport Transfers

We can arrange airport transfers for you for either your arrival or departure.  Cost is $15.00 per transfer, for up to four persons. You have the option to book this when you make your online reservation.

Office Hours

The office is open daily from 7:30 AM until 12:30 PM, or when new guests are expected. However, the hotel can be reached by telephone from 7:00 AM until 8:00 PM.  Telephone +(599) 717-6633

Check-in/Check-out

Check-in is available beginning at 3:00 PM on your day of arrival; check-out is by 11:00 AM. Early check-in and late check-out service is available on request. This request may be only made within 24 hours of our normal check-in and check-out time and is subject to room availability. An early check-in or late check-out for your convenience requires the advance payment of a fee of US $50.

Unfortunately, some airlines come in late at night or arrive after a long delay.  In cases such as these, we will use our key-boxes on the front gate.  After receipt of your booking, we will email a confirmation to you with a request that you provide us with your scheduled arrival time and flight number. If we are unavailable to welcome you in person, then your keys and room number will be in a locked box on the outside of our front gate.  We will provide you with the combination to open this locked box in a second email.

Children

We regret that the Boutique Hotel Sonrisa is not a child-proofed environment, and, therefore, it is not a suitable choice for families with babies or young children. However, children 10 years or older are welcome when supervised by their families.

Bonaire’s Electricity

120 Volt/50Hz standard American 3-prong outlets are provided in all rooms and are suitable for use with most phone and computer charges. Using another plug? No problem! We have adapters available at our office for the most common plugs.

Smoking

All rooms, hallways and breakfast area are non-smoking areas. However smoking is allowed around the pool deck and in the garden.

Pets

Pets are not permitted on the premises.

Booking and Payments

We reserve the right to increase or decrease the prices of accommodation at any time. The price of your stay will be confirmed by us at the time of booking. Prices include all facility charges which includes the following: electricity, hot and cold water, air-conditioner, daily maid-service (except Sundays), linen, free Wi-Fi (subject to conditions of use), complimentary toiletries, a complimentary hospitality tray with tea and coffee-making facilities, and a free breakfast.

Bookings at Sonrisa Boutique Hotel can only be made by using the booking engine on our website or through one of the major booking websites like Expedia.  Please check our rates to see if a promotional coupon is available for your chosen dates.

Cancellation Policy

By making your booking, our agreement is a legal contract and your payments made are non-refundable. However, when cancellations are made prior to 30 days of arrival, 100% of your payment will be refunded on your account, less transaction costs and an administrative fee.

If cancellations are made within 30 days to 14 days prior to arrival, 50% of your payment will be refunded on your account, less transaction costs and an administrative fee.

If your booking is cancelled within 14 days prior to arrival, your payment is non-refundable.

We recommend you consider trip cancellation insurance to cover any costs due to cancellation because of unforeseen circumstances.

Other Terms & Conditions for your stay

Additional terms and conditions may be applicable to your stay.  Prior to making any reservation, please review our full Terms & Conditions.